Our Team

Michelle Hayes, M.S.W., R.s.w, AccFM (OAFM), Director

Michelle holds a Bachelor of Social Work degree from the University of Windsor and a Master of Social Work degree from McMaster University.  She is a registered social worker and an accredited family mediator serving Hamilton, Halton and Niagara regions. Her private practice provides specialized services related to families impacted by separation and divorce including custody and access assessments, mediation, voice of the child reports, parenting coordination, and therapeutic services for children and families impacted by divorce. She is a panelled member of the Office of the Children’s Lawyer and a consultant on high conflict custody disputes to child welfare agencies.  

Michelle is a frequent presenter at national and international professional conferences in the area of high conflict separation/divorce, children’s mental health and professional wellness. She is a member of the Ontario College of Social Workers, Ontario Association of Social Workers, Association of Family and Conciliation Courts, and the Ontario Association of Family Mediators. She was a past member of the Board of Directors for the Association of Family and Conciliation Courts, Ontario Chapter, and she is the Past Chair of the Hamilton High Conflict Forum.







monica dosanjh, M.S.W., R.S.W., clinical social worker

Owning our story and loving ourselves through that process is the bravest thing that we will ever do”. Finding a safe space to share your story is essential to one’s healing, recovery and transformation. Through nonjudgmental curiosity, humor, insight, and empathy, Monica creates a safe space in which clients can begin to rewrite the major narratives of their lives. Monica is a Registered Social Worker with a Master of Social Work with over 16 years of clinical experience working with couples, families and individuals struggling with a broad range of issues.

She has worked in various positions which include family counselling teams, counselling walk-in clinics, employee assistance programs and over 16 years working with offenders within the criminal justice system. Monica’s experience in various roles has created the opportunity to work with individuals of diverse backgrounds. As such, She recognizes and respects the full range of her client’s differences. Monica remains committed to fostering a safe environment which promotes equity, inclusion and diversity.









Arlene Kerr-MARTIN, M.S.W., R.S.W., clinical social worker

 As a Registered Social Worker, Psychotherapist, Yoga Therapist (trauma informed), Mindfulness teacher, and with more than 30 years of experience in social services, Arlene uses a collaborative and interactive approach in her work. She has a unique skill set that combines her experience, training, and education in order to take a whole person view, body, mind, and heart, within trauma work. 

Arlene works alongside individuals experiencing a wide range of difficulties including trauma, occupational stress injury, moral injury, anger, depression, anxiety, and grief and loss. She draws upon skills from Cognitive Behavioural Therapy (CBT), EMDR and evidence informed trauma theory, Dialectical Behavioural Therapy (DBT), Mindfulness Based Cognitive Therapy (MBCT), and Mindfulness Based Stress Reduction (MBSR).  Arlene is a skills based therapist who shares tools, resources, and strategies to build capacity for meaningful change.